Refund policy
Shipping Policy
TURN AROUND TIMES - TAT DOES NOT INCLUDE DAY OF ORDER: Please allow the following: DTF transfers 3-5 business days; Custom DTF transfers 5-7 business days. *TAT DOES NOT INCLUDE DAY OF ORDER*
SHIPPING/TRACKING: Our preferred carriers are USPS Each order will receive a confirmation as well as a tracking number that will be sent via email - please check spam/junk folder if you are unable to locate. Be sure to add gowinscrazydtf@outlook.com to your contacts to help direct these emails to your inbox.
LOST/DAMAGED PACKAGES: We are not responsible for lost/damaged packages by the carrier or in the case of a wrong address provided.
RETURNS: Due to the nature of our products, be advised we do not accept returns, exchanges, cancellations or refunds. Please make certain your order is correct before submitting.
If you have any questions or concerns, please contact me at lonestartexastransfers@yahoo.com